Contacts

How to Reach Us

If you'd like to get in touch with the team behind thehottinroofs.co.uk, the only way to do so is by email:

[email protected]

We don't operate a phone line, live chat or contact form — email is the single channel we use, and every message is read by a real person.

What You Can Write About

Feel free to email us about anything related to this website, including:

Please include as much detail as possible (for example, the exact page and section you're referring to) so we can deal with your message efficiently.

Response Time

We aim to reply to all legitimate messages within a few business days. During busy periods it may take a little longer, so we appreciate your patience. Messages sent over weekends or UK public holidays are handled from the next working day. We don't send automated confirmations — if you haven't heard back within about a week, feel free to resend your email.

Questions About Your Casino Account

Important: thehottinroofs.co.uk is an independent review and comparison website. We are not a gambling operator, and we do not run, manage or have access to any casino, betting or gaming accounts.

This means we cannot help with questions about:

For any of these matters, please contact the customer support team of the casino in question directly — you'll usually find their contact details in the "Support" or "Help" section of the casino's own website. If a casino is licensed by the UK Gambling Commission, you can also raise unresolved disputes through its approved Alternative Dispute Resolution (ADR) provider.

Need Help With Gambling?

If gambling stops being fun or you feel it may be becoming a problem — for you or someone close to you — free and confidential support is available in Great Britain:

Remember: only gamble with money you can afford to lose, never chase losses, and treat gambling as entertainment — not a way to make money. Crypto casinos carry the same risks as any other form of gambling.